Data Protection Your Rights Philippines

999jl Privacy Policy – How We Handle Your Personal Data

Your privacy matters to us. This page explains exactly what personal information 999jl collects, why we collect it, how it is used, and what rights you have as a player in the Philippines. Please read through each section before registering.

Last updated: June 2025  ·  Applies to all registered players in the Philippines.

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1. Who We Are and What This Policy Covers

999jl is an online sports betting and entertainment platform serving players in the Philippines. This Privacy Policy applies to all personal information collected when you visit our website, register an account, make a deposit or withdrawal, or interact with any feature on the platform. By using 999jl, you acknowledge that you have read and understood how your data is handled as described in this document. We are committed to protecting your personal information in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). If you have any questions about this policy, you may reach our support team through the contact details provided on this page.

2. Information We Collect

Registration Details

When you create an account, we collect your full name, date of birth, mobile number, email address, and a username of your choice. This information is required to verify your identity, confirm your eligibility to play, and maintain your account in good standing. Providing accurate registration details is a condition of using the platform.

Payment Information

To process deposits and withdrawals in Philippine pesos (PHP), we collect payment method details such as e-wallet account references, bank account identifiers, or QR pay information. We do not store full card numbers or sensitive authentication credentials. All payment data is handled through secure, encrypted channels.

Activity and Usage Data

We automatically collect information about how you use the platform, including pages visited, games played, bets placed, session duration, device type, browser version, and IP address. This data helps us improve platform performance, detect unusual activity, and personalise your experience where applicable.

Identity Verification Documents

In certain circumstances — such as when processing a large withdrawal or when required by our compliance obligations — we may request a government-issued ID, proof of address, or other verification documents. These are stored securely and used solely for identity verification and regulatory compliance purposes.

3. How We Use Your Information

The personal information we collect is used strictly for the purposes described below. We do not use your data for any purpose that is incompatible with these stated uses without first obtaining your consent.

Account management: To create, maintain, and secure your player account, including verifying your identity and processing login requests.

Transaction processing: To handle deposits, withdrawals, and any financial activity associated with your account in Philippine pesos.

Platform improvement: To analyse usage patterns, fix technical issues, and enhance the overall experience for players across the Philippines.

Regulatory compliance: To meet our obligations under Philippine law, including anti-money laundering requirements and responsible gaming regulations.

Customer support: To respond to your enquiries, resolve disputes, and provide assistance when you contact our support team.

Security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, and other prohibited activities.

4. Sharing of Your Information

999jl does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data only in the following limited circumstances:

Service providers: Trusted third-party vendors who assist us in operating the platform — such as payment processors and identity verification services — may receive limited data necessary to perform their functions. They are contractually bound to handle your data securely and only for the specified purpose.

Regulatory authorities: We may be required by law to disclose certain information to Philippine government agencies, law enforcement bodies, or regulatory authorities. We will only do so to the extent required by applicable law and will notify you where legally permitted.

Fraud and security investigations: In cases of suspected fraud, money laundering, or other illegal activity, we may share relevant information with appropriate authorities or partner organisations to protect the integrity of the platform and its players.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using industry-standard protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions. We regularly review and update our security practices to address emerging threats and maintain a high standard of data protection for all players in the Philippines. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential at all times.

6. Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by our legal and regulatory obligations. Under Philippine anti-money laundering regulations, certain transaction records must be kept for a minimum period specified by law. When your data is no longer required for any lawful purpose, we will securely delete or anonymise it in accordance with our internal data retention schedule. If you request account closure, we will process your request and handle your remaining data in line with applicable legal requirements. You may contact our support team for more information about how long specific categories of your data are retained.

7. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by 999jl:

Right to access: You may request a copy of the personal information we hold about you at any time.

Right to correction: If any of your personal information is inaccurate or incomplete, you have the right to request that we correct it promptly.

Right to erasure: In certain circumstances, you may request that we delete your personal data, subject to our legal retention obligations.

Right to object: You may object to the processing of your personal data for certain purposes, including direct marketing.

Right to data portability: You may request that we provide your personal data in a structured, commonly used format so you can transfer it to another service.

To exercise any of these rights, contact our support team at [email protected]. We will respond to all verified requests within the timeframe required by applicable Philippine law.

8. Changes to This Privacy Policy

999jl may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically so you remain informed about how we protect your personal information. Your continued use of the platform after any update constitutes your acceptance of the revised policy. If you disagree with any changes, you should stop using the platform and may request account closure by contacting our support team.

Common Privacy Questions

Quick answers to what players in the Philippines ask most about their data.

No — 999jl does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. Your data is used solely to operate your account, process transactions, comply with Philippine regulations, and improve the platform experience. Any third-party service providers who handle limited data on our behalf are contractually required to keep it secure and use it only for the specific purpose for which it was shared.

You can submit a data access request by contacting our support team at [email protected]. Please include your registered account details so we can verify your identity before processing the request. Under the Philippine Data Privacy Act, we are required to respond to verified requests within a reasonable timeframe. We will provide your data in a clear, structured format and explain how it has been used.

When you close your account, we will begin the process of removing or anonymising your personal data in line with our data retention schedule. However, certain records — particularly transaction histories — may need to be retained for a minimum period as required by Philippine anti-money laundering regulations and other applicable laws. Once the mandatory retention period has passed, your data will be securely deleted. You can contact our support team for more details about what data is retained and for how long after account closure.

Yes. All payment data transmitted through the 999jl platform is encrypted using industry-standard security protocols. We do not store full card numbers or sensitive authentication credentials on our servers. Payment processing is handled through trusted, secure channels, and access to financial records within our organisation is strictly limited to authorised personnel. If you have any concerns about the security of your payment information, contact our support team immediately.

Your Data Is Safe With Us

Now that you know how 999jl protects your personal information, you can play with confidence. Create your free account and enjoy sports betting and casino-style entertainment on mobile — right here in the Philippines.